First of all, I would like to apologize for the lack of updates to our blog. We will be keeping this up to date for now on. I would also like to take this time to thank all of our loyal customers. Your comments are much appreciated!
So, what’s going on at Zidalgo?
New Host (again):
For one, we are moving the site and demo sites to a new server. This should be completed within a couple days from now, and we do not expect any downtime in the process. If you do see a problem however, please report it to us and we will be ever so grateful.
More premium themes on the way!
We are in the process of creating three new themes. One is approved and is in the process of being whipped up into a premium WordPress theme as I type this. We are very excited about the new theme because it is designed so that it can be used on just about any type of site (blog, or business). I will create a new post for this theme and include some screenshots in the very near future. Stay tuned!
New Helpdesk system:
Customer support via the forum has it’s place and we still plan on using it. However, we feel that there is a need for a full ticket based helpdesk system for escalated issues in regards to actual bugs that may be found in our themes, or support for paid work that we do for customers who want us to modify their themes for them. We also plan on offering live support through a live support chat system called UserInteract.com.
That’s all for now. Please check back for more premium wordpress themes and updates!